Also see the list of attachments
Paul Williamson, Locog's head of ticketing when the contract was awarded to Ticketmaster used to work for, guess, yes Ticketmaster! In addition, Ticketmaster's site crashed in Beijing, avoidance of which was supposed to be the reason Ticketmaster got the contract in London! Locog justified the deal with the usual weasel words skimmed from the PR guidebook for deliberate liars - 'rigorous assessment', 'best all round service' and 'value' - Oh I think 'value' was meant to be part of the service bit.
In the wrong mouth vital concepts like these are a licence to print money.
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